Website terms
The terms that apply to this website, enquiries, appointments and published pricing.
Last updated 8 September 2026
These terms apply to your use of this website and to enquiries made through it. Treatment itself is governed by the consent and consultation process at the clinic, not by this page.
General information only
The information on this website is general in nature. It is published to help you understand what the clinic offers and what to expect, and it is not medical advice.
Nothing on this website is a diagnosis, and no page determines whether a treatment is suitable for you. Suitability is assessed in consultation, taking account of your skin, your history and your medications.
Using this website, or making an enquiry through it, does not create a practitioner and patient relationship.
Treatment outcomes
Individual responses to treatment vary. Where this website describes what a treatment involves, it does not promise a particular outcome, and any timeframes described are general rather than a commitment.
If a concern is changing, painful, bleeding or new, seek assessment from a doctor rather than relying on information published here.
Appointments and consultation fees
An enquiry or online booking request is not a confirmed appointment until the clinic confirms it with you.
An initial consultation fee applies. Where that fee is credited towards a clinical treatment, the credit is held on your file for one month from the date of consultation and expires if it is not used against a clinical treatment within that period.
Please give us as much notice as you can if you need to change or cancel an appointment, so the time can be offered to someone else.
Pricing
Prices published on this website are indicative and may change. The price that applies to you is the one quoted in your consultation, and it depends on the plan agreed with your practitioner.
Treatments and packages may be added, changed or withdrawn.
Intellectual property
The text, images, layout and design of this website belong to the clinic or its licensors, and may not be copied or reused without permission.
Third-party names and logos shown on this website remain the property of their owners and are used to identify the equipment and systems the clinic uses.
Accuracy and availability
We aim to keep this website accurate and available, but we do not guarantee that it will be uninterrupted or free of error.
This website links to and embeds third-party services, including an online map. We are not responsible for the content or practices of those services.
Nothing in these terms excludes any right or guarantee you have under the Australian Consumer Law.
Governing law
These terms are governed by the laws of Victoria, Australia.
If anything here is unclear, contact the clinic on 0493 206 730 or at skin@telmamedical.com.au.