Questions, answered.Questions, answered.

You can schedule an appointment by calling the clinic on 0493 206 730, or by booking online.

Yes, appointments are required for most of our services. This ensures that you receive personalised care and minimises waiting times. You can schedule an appointment through our website, by phone, or by visiting the clinic.

An initial consultation is $49, which is deducted from your first clinical treatment. The credit stays on your file for one month and expires if it is not used on a clinical treatment.

Laser and facial treatments, including cosmetic and non-medically necessary procedures, are generally not eligible for a Medicare rebate. Medicare primarily covers medical services deemed essential for the diagnosis, treatment or prevention of a specific medical condition. Cosmetic and aesthetic procedures are typically considered elective, and are therefore not covered.

During your initial consultation our dermal clinicians and skin therapists assess your skin and discuss your concerns. Based on that assessment, they recommend the treatments most suitable for your needs.

It depends on the condition. Your practitioner will recommend the number of sessions while preparing your treatment plan.

Yes. The clinic offers cosmetic injectables such as anti-wrinkle injections and dermal filler, administered by our trained doctor.

Yes. Our dermal clinicians and skin therapists can recommend products tailored to your skin type and concerns during your consultation.

Specific instructions are provided when you schedule your appointment or procedure. Generally it is advisable to arrive with clean skin and, if necessary, to avoid wearing makeup or skincare products. Strict avoidance of excessive sun exposure is also advised one to two weeks before treatment.

Post-procedure instructions are provided by your dermal clinician or therapist. They vary by procedure, but typically include guidance on skincare, sun protection, and any follow-up appointments.

Downtime depends on the treatment. Most involve minimal or no downtime, with mild redness lasting a couple of hours. Ablative lasers may involve a longer recovery of roughly three to ten days. Your dermal clinician will go through the options with you so you can make an informed decision.

Patient safety is our priority. We follow strict sterilisation and safety protocols, and our team is trained to perform procedures safely and effectively.

Yes. We keep up to date with advances in dermatology and skincare technology so we can offer the best care we can to our patients.